![]() ![]() This helps us to more easily track the history of your purchase. ![]() Step 4: Please keep the supplied Toys"R"Us invoice or packing slip / invoice slip with your important records.Step 3: Carefully inspect all merchandise, taking care not to damage packaging.If a problem arises it is normally much easier to resolve if everything is together - there's nothing worse than contacting us regarding a missing part and learning that it is carefully protected inside the foam protector, on its way to land fill in your local municipality because it was accidentally disarded. Step 2: Do not throw away any of the original packaging materials, such as boxes, instructions, inserts, bags etc.Check the cartons carefully as parts or small items can sometimes move around and easily be caught inside packaging or void-fill. Whilst we have multiple checks as we prepare your shipment, unintentional human errors can occur and the best time to verify everything is perfect is as soon as you receive your delivery. Step 1: As soon as your package arrives, check that the correct items have been sent to you.In order to assist you to ensure everything goes smoothly with your purchase and delivery, please be certain to: At Toys"R"Us we'd like you to know that we are here to help you if something goes wrong with a product that you purchase from us.
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